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Email Marketing Strategies Every Skincare Brand Needs


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My skincare client achieved a 146% increase in online sales with a simple, updated email marketing strategy. Want to know how? I share the details at the end of this article.

 

Are you a skincare marketer or a solo-brand owner juggling all the roles—formulator, marketer, customer service, and maybe even shipper?!

You've got the serums, moisturisers, cleansers—{insert your amazing product here!}—that the world absolutely needs. You're looking to drive an email marketing campaign that boosts sales and connects with your audience.

But how do you get your target audience to hear about them without a dedicated email marketing specialist?


You might not have the resources to hire one, but you can still knock it out of the park with your DIY email marketing campaigns!

I've been working with skincare brands for many years on email campaigns. In this article, I'll be sharing some juicy email marketing campaign examples. Let's make your emails irresistible to your existing and would-be customers.

 

Content Buckets: Your Go-To Themes for Engaging Emails


Before diving into the nitty-gritty of your email campaign, let's talk about content buckets.

Think of these as the recurring themes that form the backbone of your email marketing strategy.


Here are the four primary content buckets for an effective email marketing campaign:

  • Educational Content: Aim to educate and engage subscribers. From skincare routines to myth-busting FAQs, arm your audience with the knowledge they crave.

  • Product Information: Your products are the stars here. Keep your audience updated, whether it's a new launch or a cult favourite.

  • User-Generated Content + Testimonials: Authenticity wins the game. Showcase customer feedback to build credibility.

  • Exclusive Offers: Everyone loves a deal. Use your promotional emails with exclusive discounts to keep your audience engaged.

 

🤓 Educational Content: Building Trust Through Knowledge as Part of Your Email Marketing Strategy


Skincare Routines and Common Skin Concerns:

Types of Content: Infographics, blog posts, video snippets, and charts that explain the benefits of a good skincare regimen for your email marketing campaigns.

Why It Matters: This form of content educates your target audience about the importance of skincare, thereby aligning their lifestyle with your products. It's a critical component of a successful email marketing campaign.


How-To Guides:


Types of Content: Step-by-step guides, video tutorials, and DIY tips for using products effectively can serve as key elements in your email campaign.

Why It Matters: By demonstrating the application and efficacy of your products, you make your email subscribers more comfortable with purchasing, thus enhancing your email marketing strategy.


FAQs:

Types of Content: A dedicated FAQ email or a series of emails within your email marketing campaigns that address common questions or misconceptions.


Why It Matters: Proactively addressing customer concerns and questions reduces friction in the sales process and makes for a more compelling email marketing campaign.

 

🏷️ Product Information: Highlighting What Sets You Apart in Your Email Campaigns


New Launches:


Types of Content: Sneak peeks, exclusive previews, and behind-the-scenes looks at new product releases. Use an intriguing subject line to increase open rates.


Why It Matters: This builds anticipation and excitement, encouraging pre-orders and early engagement, which are key to a successful email marketing campaign.


Bestsellers:


Types of Content: Customer testimonials, press mentions, and featured reviews can be integral parts of your email marketing campaigns to highlight popular products.

Why It Matters: Validating the quality and efficacy of your products with such content convinces new customers to purchase, aligning with your broader marketing strategy.

Unique Selling Points (USPs):


Types of Content: Ingredient highlights, comparison charts, or quizzes to help customers understand what makes your products unique can be incorporated into your email marketing campaigns.


Why It Matters: This differentiates your brand in a crowded market, helping you stand out and attract a loyal customer base.

 

💙 User-Generated Content: Authentic Voices, Real Impact in Your Email Campaigns


Customer Testimonials:


Types of Content: Real-life reviews, before-and-after photos, and user-generated videos can be powerful additions to your email campaigns.

Why It Matters: Showcasing this social proof builds trust, encouraging potential customers to try your products as part of a successful email marketing campaign.

Reviews:


Types of Content: Featured 'Review of the Month,' snippets of glowing reviews, or round-ups of positive feedback in your email marketing campaign examples.

Why It Matters: This offers unbiased validation of your products, further convincing hesitant buyers and enhancing the effectiveness of your email marketing efforts.


 

🤑Exclusive Offers: The Irresistible Incentive


Sign-Up Discounts:


Types of Content: A welcome email that offers a first-time purchase discount.


Why It Matters: Incentivises new subscribers to make their first purchase, creating an immediate link between sign-up and sales.

Loyalty Offers:


Types of Content: Periodic exclusive deals, points-based rewards, or special gifts for long-term customers.

Why It Matters: Rewards loyalty and encourages repeat purchases, increasing customer lifetime value.

 

The Cadence of Content: Why Variety Builds Trust and Authority in Email Marketing Campaigns


If you're only pushing for sales in every email campaign, you might alienate your email subscribers—especially those who've signed up but haven't made a welcome email purchase yet. Variety is key in your email marketing strategy.

Mixing up the type of content you deliver in your email campaigns, you're doing more than just selling; you're building a relationship.


Here's why integrating different types of content is vital for a successful email marketing campaign:


Building Trust with Educational Content


Why It Matters: Before asking for a sale, provide value.


Educational content fosters trust and shows that you're an authority in skincare. It turns your emails into a resource, not just a sales pitch. This is an important part of your overall marketing strategy.

User-Generated Content as Social Proof


Why It Matters: UGC acts as a third-party endorsement in your email marketing campaigns.

When subscribers see real people love your products, it adds another layer of credibility, pushing them closer to purchasing.

Exclusive Offers as a Hook


Why It Matters: While people don't want a hard sell every time in your email marketing campaign, they do appreciate exclusive discounts and offers.


It acts as a 'thank you' for their loyalty and interest, sweetening the deal and turning interest into action.

The Soft Sell of Product Information


Why It Matters: Detailed product information gives subscribers the information they need to make an informed purchase without feeling like they're being sold to in your email marketing campaign examples.


By maintaining a balanced cadence and integrating these different types of content in your email marketing, you keep your subject lines fresh, and emails engaging and build a more layered and persuasive relationship with your subscribers.


 

📈 Case Study: 146% Increase in Online Sales Through Consistent, Value-Driven Email Marketing Campaigns

For 12 months, I partnered with an Australian natural skincare brand to overhaul their email marketing approach. The changes we made offer a compelling argument for the power of a well-thought-out email strategy.


The Situation: Before and After

📅 Jan 2021 - Dec 2021: Flying Blind


Previously, there was no structured email marketing strategy in place. Emails were sent out sporadically, making them hardly examples of effective email marketing campaigns.


📅 Jan 2022 - Dec 2022: A Strategic Shift


During this period, we implemented a well-crafted email marketing strategy that involved sending three value-driven emails per week.


But it wasn't just about pushing products; our campaigns focused heavily on providing educational content, making them great email marketing campaign examples for anyone in the industry.


The Results: Sales and Engagement Skyrocket


By strategically integrating educational pieces, product information, and exclusive offers, we saw an astonishing 146% increase in online sales through our targeted email campaigns.


And that's not all; our email open rates soared from a mediocre 8-10% to an impressive 20+%—further proving the efficacy of a well-executed email marketing campaign.


The Key Takeaways:

  • Consistency Matters: Consistently sending emails helped to keep the audience engaged and set a rhythm that subscribers grew accustomed to.

  • Value-Driven Content: We weren't just hard-selling. The majority of our content aimed to educate and inform, serving as a soft introduction to the products. This balanced approach eased the sales pressure while enhancing brand credibility.

  • Customer Trust: The consistent, value-driven content built trust and positioned the brand as a trustworthy authority natural skincare and healthy living. This trust was crucial in contributing to the increased open rates and overall engagement.

The Bottom Line


By finding the right cadence and mix of content—from educational articles to exclusive offers—we did more than just improve sales; we transformed the brand's relationship with its email subscribers, illustrating the power of successful email marketing campaigns.


 

How Often Should I Email My Subscribers?


One of the most frequent questions that come up when planning an email marketing campaign is, "How often should I email my subscribers?" The answer to this depends on a variety of factors, including the type of content you are sending, the preferences of your target audience, and your overall email marketing strategy.


Finding the Sweet Spot


When we overhauled the Australian skincare brand's email marketing campaigns, we settled on a frequency of three emails per week.


This proved to be the sweet spot for maintaining engagement without overwhelming subscribers. You might be wondering, "Is this applicable to all email marketing campaigns?" The answer is no. Finding a balance that works for your target audience is crucial.


Learning from Email Marketing Campaign Examples


Some successful email marketing campaign examples send daily emails, especially during specific promotional periods or holiday seasons.


However, these are often short-lived and part of a larger, well-thought-out email marketing strategy.


On the other hand, some brands only send a monthly newsletter but pack it full of valuable content.


Test and Adjust


The key is to start with a frequency that aligns with your marketing strategy and resources.

Monitor key performance indicators like open rates, click-through rates, and unsubscribe rates to measure the effectiveness of your email marketing campaigns.


Don't be afraid to adjust the frequency based on these metrics and customer feedback.


Final Thoughts


The most effective email marketing campaigns are those that are adaptable and responsive to audience needs.


You can look to successful email marketing campaign examples for inspiration, but ultimately, the right frequency is one that delivers consistent value to your subscribers without overwhelming them.


By closely aligning your email frequency with your overall email marketing strategy, you can find the right cadence that encourages engagement, builds trust, and drives sales.

 

Hello👋 I'm Elesha, The Skincare Writer.

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I've created content for skincare brands since 2017 helping busy brand owners stay on top of their content creation.

My services include blog articles, email copy, social media captions, skincare product descriptions, and content strategy.


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